Privacy Policy
Effective Date: May 08, 2026
Exotic Snacks Distro respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, submit a contact form, request a catalog, contact our team, or use our business services.
By using this website, you agree to the terms of this Privacy Policy.
1. Company Information
This website is operated by Exotic Snacks Distro.
Email: admin@exoticsnackdistro.com
Address: Room 310, Building D, Kaihuimao Technology R&D Industrial Park, No. 56 Liyuan Road, Tangwei Community, Fuhai Street, Bao’an District, Shenzhen 518000
2. Information We Collect
We may collect information that you voluntarily provide through our website forms, emails, messages, catalog requests, quote requests, or business communications.
This may include:
- Name
- Company name
- Email address
- Phone number or WhatsApp number
- Shipping destination or business location
- Product interests
- Estimated order volume
- Message details
- Any other information you choose to provide
We may also collect basic technical information automatically when you visit our website, such as:
- IP address
- Browser type
- Device type
- Pages visited
- Date and time of visit
- Referring website
- General usage data
3. How We Use Your Information
We use your information to:
- Respond to inquiries
- Send product, wholesale, or distribution information
- Provide quotes or shipping information
- Discuss product availability
- Coordinate catalog requests
- Communicate about DDP shipping, import options, or logistics
- Improve our website and services
- Prevent spam, abuse, fraud, or unauthorized access
- Maintain business records
- Comply with legal, regulatory, or customs-related requirements
We do not sell your personal information.
4. Contact Forms
When you submit a contact form, the information you provide is sent to our office email and may be processed through our website, WordPress system, email service, spam prevention tools, and SMTP/email delivery provider.
Our forms may include anti-spam protections such as:
- Honeypot fields
- Timing checks
- IP-based rate limiting
- Security nonces
- Spam keyword filtering
These protections help prevent automated spam, abusive submissions, and malicious activity.
5. Email Communications
If you contact us by email or through our website, we may use your email address to respond to your inquiry and continue business-related communication.
We may contact you regarding:
- Product questions
- Catalog requests
- Wholesale opportunities
- Quotes
- Shipping options
- Order planning
- Distribution services
- Follow-up communications
You may ask us to stop contacting you at any time, except where communication is necessary for an active business transaction, legal requirement, or recordkeeping obligation.
6. Business and Wholesale Information
Because Exotic Snacks Distro primarily operates in a business-to-business environment, we may collect and use business information such as company name, role, location, order interest, shipment destination, and purchasing needs.
This information helps us evaluate wholesale inquiries, recommend suitable products, and provide appropriate sourcing or shipping guidance.
7. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to improve user experience, analyze traffic, remember preferences, secure forms, or support website functionality.
Cookies are small files stored on your device. You can disable cookies through your browser settings, but some website features may not work properly.
Our website may also use third-party tools such as analytics, security, caching, spam protection, or email delivery tools. These services may collect limited technical information according to their own privacy policies.
8. Analytics
We may use analytics tools to understand how visitors use our website. Analytics data may include pages viewed, time on site, device type, browser type, approximate location, and referral source.
This information helps us improve website design, product presentation, content, and user experience.
Analytics information is generally aggregated and does not directly identify you.
9. Third-Party Services
We may use third-party service providers to operate our website and business. These may include:
- Website hosting providers
- WordPress plugins
- SMTP/email delivery services
- Spam prevention tools
- Analytics tools
- Security tools
- Cloud storage or business software
- Shipping, logistics, or customs-related providers
- Payment or invoicing providers, if applicable
These providers may process information only as needed to provide their services to us.
We are not responsible for the privacy practices of third-party websites or services linked from our website.
10. Social Media Links
Our website may link to our social media profiles, including Instagram.
If you click a social media link or interact with us on social media, your activity may be governed by that platform’s privacy policy. We do not control how social media platforms collect or use your information.
11. Sharing of Information
We may share information when necessary to operate our business, respond to your inquiry, provide services, or comply with legal obligations.
We may share information with:
- Employees, contractors, or team members
- Email and website service providers
- Shipping or logistics partners
- Customs brokers or import/export service providers
- Warehouses or freight providers
- Legal, accounting, or compliance advisors
- Government authorities when required by law
We do not sell your personal information to advertisers or unrelated third parties.
12. International Data Transfers
Because Exotic Snacks Distro operates in connection with China and North America distribution, your information may be processed or transferred across countries, including China, the United States, Canada, or other regions where our service providers or partners operate.
By using our website or contacting us, you understand that your information may be processed outside your country of residence, where privacy laws may differ.
13. Data Security
We take reasonable measures to protect information submitted through our website and business communications.
These measures may include:
- Secure website hosting
- WordPress security practices
- SMTP/email authentication
- Spam prevention
- Access controls
- Limiting access to business information
- Regular website maintenance
However, no website, email system, or online transmission is completely secure. We cannot guarantee absolute security.
14. Data Retention
We keep information for as long as reasonably necessary to:
- Respond to inquiries
- Maintain business records
- Provide quotes or services
- Manage customer relationships
- Comply with legal, tax, customs, or regulatory obligations
- Resolve disputes
- Prevent fraud or abuse
If information is no longer needed, we may delete, archive, or anonymize it.
15. Your Rights
Depending on your location, you may have rights regarding your personal information, such as the right to:
- Request access to information we hold about you
- Request correction of inaccurate information
- Request deletion of certain information
- Object to certain processing
- Request a copy of your information
- Withdraw consent where consent is used
- Opt out of certain communications
To make a request, contact us at:
We may need to verify your identity before processing certain requests.
16. California Privacy Notice
If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.
These rights may include:
- The right to know what personal information we collect
- The right to request deletion
- The right to request correction
- The right to know whether information is sold or shared
- The right to opt out of sale or sharing, if applicable
- The right not to be discriminated against for exercising privacy rights
We do not sell personal information.
To submit a California privacy request, email:
17. Children’s Privacy
Our website and services are intended for business users, distributors, wholesalers, importers, retailers, and adult visitors. We do not knowingly collect personal information from children under the age of 13.
If you believe a child has submitted personal information through our website, please contact us and we will take appropriate steps to delete it.
18. Food, Beverage, and Import Inquiries
When you contact us about food or beverage products, we may use the information you provide to evaluate product availability, shipping suitability, import requirements, case sizing, distribution needs, destination, and potential compliance considerations.
You are responsible for confirming that products are suitable for your market, retail channel, and applicable laws.
19. Security and Spam Prevention
To protect the website and contact forms, we may collect and process technical data such as IP address, submission time, browser information, and form behavior.
This information may be used to detect spam, bots, fraud, abuse, hacking attempts, and unauthorized activity.
20. Links to Other Websites
Our website may contain links to third-party websites, including social media platforms or business service providers.
We are not responsible for the content, security, or privacy practices of third-party websites. Please review their privacy policies before providing information to them.
21. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Your continued use of the website after changes are posted means you accept the updated Privacy Policy.
22. Contact Us
For questions about this Privacy Policy or to make a privacy-related request, contact us at:
Exotic Snacks Distro
Room 310, Building D, Kaihuimao Technology R&D Industrial Park,
No. 56 Liyuan Road, Tangwei Community, Fuhai Street,
Bao’an District, Shenzhen 518000
Email: admin@exoticsnackdistro.com