Terms & Conditions
Effective Date: May 08, 2026
Welcome to Exotic Snacks Distro. These Terms & Conditions govern your use of our website, services, product information, catalog requests, wholesale inquiries, and any business communications with Exotic Snacks Distro.
By accessing our website or contacting us for product, distribution, import, or wholesale services, you agree to these Terms & Conditions. If you do not agree, please do not use this website.
1. Company Information
This website is operated by Exotic Snacks Distro.
Office Email: admin@exoticsnackdistro.com
Address: Room 310, Building D, Kaihuimao Technology R&D Industrial Park, No. 56 Liyuan Road, Tangwei Community, Fuhai Street, Bao’an District, Shenzhen 518000
2. Website Use
You may use this website to learn about our products, distribution services, shipping options, company information, and to contact us regarding wholesale or distribution inquiries.
You agree not to use this website for unlawful, fraudulent, abusive, or harmful purposes. You may not attempt to interfere with the website’s security, functionality, forms, servers, or connected systems.
3. Wholesale and Business-to-Business Services
Exotic Snacks Distro primarily provides business-to-business services, including product sourcing, wholesale product coordination, export support, and distribution-related services.
Information on this website is intended for distributors, wholesalers, importers, retailers, and business buyers. We reserve the right to decline inquiries, orders, or business relationships at our discretion.
4. Product Information
We make reasonable efforts to display accurate product information, including product names, categories, images, descriptions, case sizing, and availability. However, product packaging, ingredients, flavors, case packs, availability, manufacturer details, and regulatory information may change without notice.
Images on this website may include product photos, catalog images, mockups, edited visuals, or promotional graphics. Actual product packaging and appearance may vary.
Product information on this website should not be considered a final specification, guaranteed inventory list, or binding offer. Final details should be confirmed directly with our team before placing an order.
5. Product Availability
All products are subject to availability. Availability may change based on supplier inventory, production schedules, import restrictions, shipping timelines, customs clearance, seasonal demand, or other factors outside our control.
We do not guarantee that any product shown on this website will be available at the time of inquiry or order.
6. Pricing
Unless specifically stated in a written quote or invoice, prices are not displayed on this website and are subject to change.
Any quote provided by Exotic Snacks Distro may be based on product cost, order quantity, shipping method, customs duties, taxes, fees, exchange rates, supplier availability, and other market conditions. Quotes may expire or be revised.
7. Orders and Payment
Orders are not confirmed until accepted in writing by Exotic Snacks Distro and any required payment, deposit, or documentation has been received.
Payment terms, deposits, balances, cancellation rules, and order conditions will be provided separately in a written quote, invoice, purchase agreement, or other business document.
We reserve the right to refuse, cancel, or modify any order before final confirmation.
8. Shipping and Delivery
Exotic Snacks Distro may offer shipping support, including DDP shipping, ocean freight, freight coordination, container planning, warehouse coordination, and delivery support.
Shipping timelines are estimates only. Delivery may be affected by customs clearance, port congestion, carrier delays, inspections, weather, holidays, labor issues, supplier delays, regulatory requirements, or other events beyond our control.
We are not responsible for delays caused by third-party carriers, customs authorities, government agencies, freight forwarders, ports, warehouses, or other third parties.
9. DDP Shipping
Where DDP shipping is offered, duties and certain import-related fees may be included as part of the shipping arrangement. The exact scope of DDP service will be confirmed in writing before shipment.
DDP terms may vary depending on destination, product type, order size, customs classification, regulatory requirements, and shipping provider. DDP does not necessarily include all possible local charges, storage fees, demurrage, detention, special inspections, penalties, or fees caused by incorrect information provided by the buyer.
10. Customs, Import, and Compliance
Buyers are responsible for ensuring that products are suitable for their intended market, retail channel, and legal requirements unless otherwise agreed in writing.
Product importability, labeling, ingredient requirements, food regulations, resale permissions, and local compliance may vary by country, state, province, city, retailer, or marketplace.
Exotic Snacks Distro may assist with coordination, but we do not guarantee that any product will meet every local resale, labeling, regulatory, or marketplace requirement unless this is specifically agreed in writing.
11. Buyer Responsibilities
By contacting us or placing an order, you represent that you are responsible for:
- Providing accurate business, shipping, and contact information.
- Confirming product suitability for your market.
- Reviewing product details before ordering.
- Ensuring you have the legal right to import, distribute, resell, or market the products.
- Complying with all applicable laws, rules, and regulations.
- Inspecting shipments upon receipt.
- Notifying us promptly of any issues.
12. Returns, Claims, and Damages
Return, refund, replacement, shortage, or damage claims must be handled according to the terms agreed in the applicable quote, invoice, purchase agreement, or written communication.
Claims may require photos, videos, delivery documents, packing lists, inspection reports, or other evidence.
Due to the nature of imported food and beverage products, returns may be limited or unavailable once products have shipped, cleared customs, or been delivered.
13. Intellectual Property
All website content, including text, layouts, graphics, icons, design elements, images, logos, and branding, is owned by or licensed to Exotic Snacks Distro unless otherwise stated.
You may not copy, reproduce, distribute, modify, scrape, republish, sell, or exploit website content without written permission.
Third-party product names, logos, trademarks, and packaging shown on this website belong to their respective owners. Their appearance does not imply endorsement, partnership, or sponsorship unless expressly stated.
14. Website Graphics and Product Images
Some website images may be edited, enhanced, generated, or arranged for design and promotional purposes. These images are used to communicate product categories, distribution services, and brand style.
Actual products, labels, packaging, and shipping conditions may vary from website visuals.
15. Third-Party Links
This website may contain links to third-party websites, social media pages, shipping providers, tools, or external resources.
We are not responsible for the content, privacy practices, security, accuracy, or availability of third-party websites or services.
16. Contact Forms and Communications
When you submit a contact form, email us, or otherwise communicate with us, you agree that we may use the information provided to respond to your inquiry, evaluate business opportunities, provide quotes, discuss products, and communicate about services.
You agree not to submit spam, malicious content, false information, abusive messages, or unauthorized solicitations through our website forms.
17. No Guarantee of Results
We may provide product suggestions, distribution ideas, shipping options, or market-related comments. However, we do not guarantee sales performance, retail acceptance, profit margins, product success, customs outcomes, or business results.
Any purchasing or distribution decision is made at your own business risk.
18. Limitation of Liability
To the fullest extent permitted by law, Exotic Snacks Distro shall not be liable for indirect, incidental, consequential, special, punitive, or lost-profit damages arising from your use of this website, reliance on product information, shipping delays, customs issues, third-party services, or business decisions.
Our total liability for any claim shall not exceed the amount paid by you to Exotic Snacks Distro for the specific order or service giving rise to the claim, unless otherwise required by law.
19. Force Majeure
We are not responsible for failure or delay caused by events beyond our reasonable control, including supplier delays, factory issues, natural disasters, pandemics, government restrictions, customs actions, port congestion, strikes, transportation delays, carrier failures, power outages, cyberattacks, war, civil unrest, or other force majeure events.
20. Indemnification
You agree to indemnify and hold harmless Exotic Snacks Distro, its owners, employees, contractors, partners, and affiliates from any claims, losses, damages, liabilities, costs, or expenses arising from your misuse of the website, violation of these Terms, inaccurate information you provide, unlawful resale or distribution, or failure to comply with applicable laws and regulations.
21. Privacy
Your use of this website may also be governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect information submitted through the website.
22. Changes to These Terms
We may update these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date.
Your continued use of the website after changes are posted means you accept the updated Terms.
23. Governing Law
These Terms shall be governed by the laws of the applicable jurisdiction chosen by Exotic Snacks Distro, unless otherwise required by law or agreed in writing.
For business transactions, governing law, venue, dispute process, and applicable trade terms may be specified separately in a written agreement, quote, invoice, or purchase document.
24. Contact Us
For questions about these Terms & Conditions, please contact us:
Exotic Snacks Distro
Room 310, Building D, Kaihuimao Technology R&D Industrial Park,
No. 56 Liyuan Road, Tangwei Community, Fuhai Street,
Bao’an District, Shenzhen 518000
Email: admin@exoticsnackdistro.com